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Benefit Concepts, Inc.
P. O. Box 53109
Shreveport, LA
71135-3109

2924 Knight St
Suite 370
Shreveport, LA
71105

330 East Las Colinas Blvd
Suite 418
Irving, TX
75039

Toll Free: 877.309.2224
Tel: 318.629.8769
Fax: 318.629.6002

Administration & Benefits Consultants

Administration & Benefits Consultants, Inc. (ABC), is the sister company of Benefit Concepts, Inc. (BCI) and provides accounting and Benefit Management Services to BCI clients. ABC takes an individualized approach with each client and works to ensure that every client has a well managed benefits program that is beneficial not only in coverage but also in service.

Outsourcing
ABC designed its Benefit Management Services to assist employers with the routine, administrative and often time-consuming tasks involved in managing employee benefit plans. Our services allow you flexibility and the power to choose which functions you want to have outsourced in order to best meet your needs.

Our Benefit Management Services include:

  • Call Center
  • Enrollment Services - Paper or Online
  • Carrier Invoicing and Billing
  • Communications with Insurance Carriers
  • Monthly Reporting

Call Center--Employees are given a single source to contact for answers to their benefit plan questions. Essentially we become your benefits department by supplying:

  • An easy way for you to provide daily employee call center support
  • Experienced staff that is dedicated to handling benefit plan questions
  • Toll free access to a benefit specialist who will assist employees with:
    • Eligibility issues
    • Coverage questions
    • Inquiries about rates
    • Enrollment questions
    • Claim-related problems

Enrollment Services--We manage the entire enrollment process, whether ongoing or during open enrollment. Services include:

  • Enrollment support via paper forms or online enrollment
  • Submission of enrollment data to carriers
  • Enrollment changes due to life events and work status
  • Updates to benefit plan elections
  • Monthly Benefit Webcasts

Consolidated Billing--We take on the responsibility and time-consuming activity of maintaining the flow of information between your benefits providers and your company. You have one place to send any new hire/enrollment or termination information and we communicate with the carriers. We receive monthly Carrier eligibility statements or bills and once these have been reconciled, we produce one bill that contains all of your benefit products.

Communications with Insurance Carriers and Your Employees--We deal directly with the insurance companies on behalf of your employees. We have established relationships with numerous carriers and are ready to assist your employees with any questions or concerns they may have.

Benefits of Benefit Management Services—Some of the benefits include:

  • Consolidated billing
  • Customized reporting for accounting and cost reporting needs
  • Accurate payroll deductions for employees
  • Single submission point for all payroll changes
  • Personal service/single point of contact for employees

Online Enrollment
Online enrollment is a customized web site where employees can electronically enter, submit and retrieve online benefits information.  This site allows employees to:

  • Enroll in benefits when they first become eligible and during the annual enrollment
  • View current benefit selections
  • Review benefit plan highlights and plan costs
  • Access necessary forms such as change forms and claim forms

To preview the online enrollment, please visit Enrollment Demo site.
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Benefits of online enrollment include:

  • Opportunity for employees to review their benefits and enroll online at their convenience
  • Automatic calculation of payroll deductions and monthly premiums
  • 24/7 benefit access which allows employees to have accurate and up-to-date information
  • Gives links to provider web sites
  • Provides current benefit plan summaries
  • Offers direct access to their designated account manager